How it works

Clinical Methodology

Last updated 8 July 2026

Hope Health & Safety does not invent its own questionnaire. Every one of the 121 questions is drawn from established, published instruments, and every score is calculated with their original scoring rules. This page documents exactly which tools we use, how your answers become results, and — just as importantly — what these results can and cannot tell you.

Our approach

The assessment is built on two ideas. First, use validated instruments — questionnaires that researchers have tested for reliability and validity — rather than ad-hoc questions. Second, take a salutogenic view: alongside screening for difficulty (depression, anxiety, hazardous drinking) we also measure protective capacities (resilience, sense of coherence, self-efficacy, social connection), because well-being is more than the absence of symptoms.

The 11 areas and their instruments

Your full report covers these areas. Each maps to a specific published instrument:

#AreaInstrument & source
AOccupational & Life StressHSE + COPSOQ III
BDepression ScreeningPHQ-9 · Kroenke & Spitzer, 2001
CAnxiety ScreeningGAD-7 · Spitzer et al., 2006
DCoping StyleBrief COPE · Carver, 1997
EResilienceBrief Resilience Scale · Smith et al., 2008
FSense of CoherenceSOC-13 · Antonovsky, 1987
GSleep QualityAdapted PSQI · Buysse et al., 1989
HSocial ConnectednessRelationship Quality
IFinancial StressEconomic Burden Screen
JAlcohol UseAUDIT-C · WHO / Bush et al., 1998
KSelf-EfficacyGeneral Self-Efficacy Scale · Schwarzer, 1995

How your answers become scores

Every answer is turned into a score using the original, published scoring rules of the instrument it belongs to — the same approach a clinician or researcher would apply. We add no scoring of our own invention: each area is calculated exactly as its authors designed and validated it.

Individual answers are combined into a score for each area, and those areas together form your overall picture — so every result stays directly comparable to the published norms and cut-offs for that instrument.

How to read your bands

Each result falls into a colour-coded band. On the 1–5 scales a lower score is calmer; the clinical screeners use their own validated cut-offs.

🟢 Low / Good (1.0–2.4 on 1–5 scales) — favourable; maintain and reinforce.

🟡 Moderate (2.5–3.4) — a warning zone where preventive action is advisable.

🔴 High (3.5–5.0) — a significant issue; action is recommended, with support if needed.

PHQ-9: 0–4 None · 5–9 Mild · 10–14 Moderate · 15–19 Mod-Severe · 20–27 Severe

GAD-7: 0–4 Minimal · 5–9 Mild · 10–14 Moderate · 15–21 Severe

WHO-5: 0–28 possible depression screen · 29–49 low well-being · 50–100 good

SOC-13: 13–44 Weak · 45–59 Moderate · 60–91 Strong

AUDIT-C: ≤2 Low · 3–4 Moderate · ≥5 High risk

From results to next steps

The report matches your areas of concern to first-line, evidence-based interventions recognised by EU and international guidelines. It suggests directions to explore with a professional — it does not prescribe treatment.

  • CBT (Cognitive Behavioural Therapy). First-line treatment for depression, anxiety, and stress-related disorders (NICE, 2022). Available in-person or digitally.
  • ACT (Acceptance & Commitment Therapy). Highly effective for burnout, chronic stress, and low sense of meaning. Builds psychological flexibility.
  • MBSR (Mindfulness-Based Stress Reduction). Kabat-Zinn's 8-week programme. Robust evidence for stress, anxiety, and pain. Widely available in Europe.
  • CBT-I (CBT for Insomnia). Gold-standard for sleep disorders — more effective long-term than sleep medication (ESRS guidelines).
  • Physical Activity. 150 min/week moderate exercise = significant reduction in depression and anxiety (EU Physical Activity Guidelines, 2021).
  • Social Prescribing. Connecting to community, volunteering, or groups is as effective as medication for mild depression.
  • Brief Alcohol Intervention. 5–10 minutes of structured advice from a GP reduces hazardous drinking by 20–30% (WHO AUDIT manual).
  • Financial Counselling. Debt counselling services available in all EU states. Practical financial relief directly reduces psychological distress.
  • Self-Efficacy Building. Mastery experiences, vicarious learning, and verbal encouragement rebuild self-efficacy (Bandura). A therapist can guide this.

What this assessment is not

These instruments are powerful, but they have real limits — being honest about them is part of using them responsibly.

  • Screening, not diagnosis. A positive screen flags that a fuller assessment may help; only a qualified professional can diagnose.
  • Self-report. Results reflect how you answered on the day and can be affected by mood, fatigue, and interpretation.
  • General, not personalised to your history. The tool does not know your medical history, medication, or circumstances, which a clinician would weigh.
  • Not a monitored service. The assessment cannot respond in a crisis.
If you are in acute distress, contact your national crisis line. EU-wide: www.befrienders.org · Samaritans (UK/IE): 116 123.

Sources

Instruments are used in line with their authors' published, public-domain or free-use terms. Key references include: PHQ-9 (Kroenke & Spitzer, 2001); GAD-7 (Spitzer et al., 2006); WHO-5 (WHO, 1998); COPSOQ III and the HSE Management Standards; Brief COPE (Carver, 1997); Brief Resilience Scale (Smith et al., 2008); Sense of Coherence SOC-13 (Antonovsky, 1987); an adapted Pittsburgh Sleep Quality Index (Buysse et al., 1989); AUDIT-C (Bush et al., WHO, 1998); and the General Self-Efficacy Scale (Schwarzer & Jerusalem, 1995).

Provided for general information and transparency. This page is not legal or medical advice.